Case Manager III (Rapid Rehousing)
Company: Bayview Hunters Point Foundation
Location: San Francisco
Posted on: October 2, 2024
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Job Description:
Description:What We Do: Bayview Hunters Point Foundation has
been at the heart of social justice for over 50 years, providing
support services for predominantly low-income people of color in
the Bayview and throughout San Francisco.
Our mission is to build a community that is empowered, clean, safe,
and healthy. We are focused on multidisciplinary,
community-informed support for our clients, addressing the root
causes of unemployment and homelessness, and advocating for the
basic human rights of food, health, economic and housing
security.
Today, BVHPF's nearly 200 employees serve over 5,000 disadvantaged
clients each year. Our programs include: --- Mental health
counseling for youth and adults --- School-based mental health
services --- Substance abuse counseling and methadone treatment ---
Family transitional and supportive housing --- Rapid rehousing and
flex pool housing programs --- Case management services at several
homeless and housing programs --- Bayview SAFE Navigation Center
These programs are funded through nearly 20 contracts with the City
& County of San Francisco, and are monitored and regulated by
several authorities, including CCSF and the State and Federal
government.? ? Position Overview: As a Senior Level Case Manager at
a temporary homeless shelter, housing and (ECM) Enhanced Case
Management, your role will involve a more specialized higher level
of experience in comprehensive support services to individuals and
families experiencing homelessness. The Case Manager III / Senior
Case Manager is responsible for overseeing and coordinating
comprehensive case management services. This role involves managing
complex cases, supervising a team of case managers, ensuring
compliance with policies and regulations, and promoting best
practices to enhance client outcomes.
Duties and Responsibilities: Case Management: Manage a caseload of
complex cases, providing direct support and intervention. Conduct
thorough assessments of clients' needs, strengths, and challenges.
Develop, implement, and monitor individualized care plans in
collaboration with clients, families, and other service providers.
Facilitate access to necessary services, including healthcare,
housing, education, employment, and social support.
Supervision and Leadership:Supervise, mentor, and support a team of
case managers, providing guidance and professional development
opportunities. Conduct regular team meetings to review cases, share
updates, and discuss best practices. Evaluate team performance,
providing constructive feedback and addressing performance issues
as needed. Foster a positive and collaborative team
environment.
Compliance and Quality Assurance: Ensure all case management
activities comply with organizational policies, legal requirements,
and ethical standards. Maintain accurate and up-to-date client
records, documentation, and reporting. Monitor and evaluate the
effectiveness of case management services, implementing
improvements as needed. Participate in audits, reviews, and
evaluations conducted by regulatory bodies or internal quality
assurance teams.
Collaboration and Advocacy: Collaborate with community
organizations, healthcare providers, and other stakeholders to
coordinate services and resources for clients. Advocate for
clients' rights and needs within the organization and the broader
community. Represent the organization at meetings, conferences, and
other events as required.
Training and Development: Develop and deliver training programs for
new and existing case managers to ensure they are equipped with the
necessary skills and knowledge. Stay current with industry trends,
best practices, and regulatory changes, sharing relevant
information with the team.
Program Development: Contribute to the development and
implementation of case management programs and initiatives.
Identify opportunities for program improvement and innovation,
presenting recommendations to senior management.
Minimum Requirements and Experience: Experience: While prior
experience in a case management role is not always required for an
entry-level position, any experience working with vulnerable
populations, volunteering at homeless shelters or community
organizations, or participating in internships or practicums in
social services can be advantageous. Demonstrating commitment to
social justice and desire to support those experiencing
homelessness is valuable.
Knowledge: Basic knowledge and understanding of homelessness
issues, social services, and community resources in San Francisco
are beneficial. Familiarity with trauma-informed care, cultural
competency, and client-centered approaches is valuable. Knowledge
of relevant laws, regulations, and policies related to homelessness
and social services is advantageous.
Skills: Excellent interpersonal and communication skills to
establish rapport, actively listen, and effectively communicate
with clients, colleagues, and external stakeholders. Basic
organizational and time management skills to handle caseloads,
maintain documentation, and meet deadlines. Empathy and compassion
to provide support and assistance to individuals experiencing
homelessness. Problem-solving skills to identify client needs,
navigate resources, and address barriers. Cultural sensitivity and
the ability to work with individuals from diverse backgrounds.
Education: Masters degree in related field, or 6 years minimum
experience in direct case management. Preferred Qualifications:
Certification: Relevant certification in case management (e.g.,
CCM, ACM) is preferred. Strong leadership and team management
skills. Excellent communication and interpersonal abilities.
Proficiency in case management software and Microsoft Office Suite.
Ability to handle complex cases and make sound decisions. Knowledge
of community resources and services. Can demonstrate a commitment
to professional development and enhance candidacy. Equivalent work
experience acceptable in lieu of degree with a minimum of three (3)
year direct experience in case management or related field.
Familiarity with the philosophy and approach of Harm Reduction,
Motivational Interviewing, and Housing First Approach to care for
homeless population. Electronic data collection, input, and
information maintenance. Excellent communication and interpersonal
skills; proven ability to collaborate with other agencies.
Understanding of the issues faced by disenfranchised populations.
Availability to work occasional evenings and weekends. Clinical
supervision toward licensure is available for those on a BBS
licensure track if selected. Must be computer literate Must have
excellent verbal communication skills Be committed to the mission
of Bayview Hunters Point Foundation and possess a good working
knowledge of and sensitivity to individuals with substance abuse
and/or mental health issues such as PTSD, psychosis, borderline
behaviors, bipolar, etc. Clinical supervision toward licensure is
available for those on a BBS licensure track if selected.
Designing, planning, and implementing program services, with an
emphasis on building accountability for program participants as
they strive to move forward in their lives. Ensure the health and
safety of program participants' and thorough management of the
physical plant; this includes safety, hygiene, appearance, and
overall aesthetic of the facility. Prepared to respond to
emergencies with clear thinking and swift action. Be committed to
the mission of Bayview Hunters Point Foundation and possess a good
working knowledge of and sensitivity to individuals with substance
abuse and/or mental health issues such as PTSD, psychosis,
borderline behaviors, bipolar, etc. Certified Case Manager (CCM),
Certified Alcohol and Drug Counselor (CADC), or Mental Health First
Aid.
Physical & Additional Requirements: Regular and reliable job
attendance. Effective verbal and written communication skills.
Proficiency in computer skills, including knowledge of Microsoft
Office, Avatar, internet browsers, etc. Exhibit respect and
understanding of others to maintain professional relationships.
Independent judgement in evaluation options to make sound
decisions. Ability to work effectively in an open office
environment surrounded by moderate noise and distractions.
Frequently required to sit; occasionally walk and stand; travel
from the building to other sites. Specific vision abilities
required by this job include close vision, distance vision, depth
perception, and the ability to adjust focus. The employee must be
able to meet deadlines with time constraints. May be asked to
occasionally work irregular or extended hours while performing job
duties. Valid California's Driver's License (if duties require).
Able to meet required state, federal, local and BVHP standards.
Live Scan fingerprinting and TB clearance as well as any other
medical vaccinations may be required. At least two COVID-19
vaccinations (preferred). As part of our commitment to maintaining
a secure environment, all candidates selected for this position
will be subject to a comprehensive background check clearance. This
clearance is a standard part of our employment process and is
conducted in accordance with applicable laws and regulations.
What We Offer: Insurance: Coverage for medical, dental, life and
vision, with varying levels of plans to choose from. 403(b)
Retirement Plan Paid Time Off (PTO): Including vacation days and
sick leave Holidays: 17 Employer-paid holidays Flexible Work
Arrangements: Hybrid schedules available for certain positions
Employee Assistance Programs (EAPs): Offering counseling, support
services, and resources for personal or work-related issues.
Professional Development: Opportunities for training, workshops, or
skills development programs. Paid Parental Leave: Time off for new
parents, including maternity, paternity, and adoption leave. Voting
Time Off (VTO): Allowing employees to take paid time off to
vote.
Compensation: $72-$77k
Work Location: Onsite/Hybrid in San Francisco, CA 94124 What Awaits
You:? You'll be embraced by a dynamic team of seasoned
professionals who are passionate about their field, which will
support your personal and professional growth. Additionally, we
highly value work-life balance and are committed to working
collaboratively with you to meet your professional endeavors. Are
you ready to elevate your career to new heights? At Bayview Hunters
Point Foundation we're not just offering a job - we're offering an
opportunity to be a part of something bigger. Join our innovative
and passionate team, where your skills and ambitions will find the
perfect place to flourish!?
Apply Now!
Notice: All job descriptions are to be used as guides only. They do
not constitute contracts, commitments or promises of any kind.
Bayview Hunters Point Foundation reserves the right to change, add,
delete, upgrade or downgrade positions as dictated by business
necessity at any time with or without notice. Bayview Hunters Point
Foundation is a welcoming space for all, regardless of race, color,
religion, sex, sexual orientation, gender identity, national
origin, age, disability, genetic information, marital status,
veteran status, or any other characteristic protected by applicable
law. We strive to create a diverse and inclusive workplace where
all individuals feel valued, respected, and empowered to bring
their authentic selves to work. Candidates from a diversity of
backgrounds are strongly encouraged to apply. Bayview Hunters Point
Foundation is an Equal Employment Opportunity Employer.
Requirements:
Compensation details: 72000-77000 Yearly Salary
PI74f67893ef68-37248-33762978
Keywords: Bayview Hunters Point Foundation, Sunnyvale , Case Manager III (Rapid Rehousing), Executive , San Francisco, California
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