Data Scientist, WW Demand Planning, AppleCare (statistical forecast modeling, time series)

Company: Apple Inc.
Location: Sunnyvale
Posted on: March 22, 2025

Job Description:

Data Scientist, WW Demand Planning, AppleCare (statistical forecast modeling, time series)Sunnyvale, California, United StatesSupport and ServiceAppleCare is looking for a dynamic and motivated individual for the position of Data Scientist as part of the Demand Planning team. This role is an opportunity for a self-driven team player to utilize their analytical skills, business acumen, influencing skills, and project management skills in supporting the Demand Planning team to deliver timely and relevant demand forecasts. The successful candidate will be a creative problem solver who is passionate about building, maintaining, and driving innovative solutions to deliver outstanding customer service.DescriptionResponsibilities may include, but are not limited to:

• Owner of monthly statistical forecast models and forecast creation for selected LOBs including main commodities. Breakdown of churn drivers for both long and short term forecast changes.
• Research, development and implementation of the most innovative and intuitive technical solutions for forecasting and demand planning day-to-day system (SAP APO) and cross-functional processes.
• Identify and investigate new opportunities to increase efficiency of AppleCare material supply chain through research studies using mathematical modeling and simulation.
• Continually improve forecast accuracy measured by KPIs by using state-of-the-art statistical methods.
• Develop necessary tools and methods to support new product introductions, end-of-life forecast and repair extension programs for all lines of businesses using programming languages such as Python, R, SAS, and VBA.
• Serve as database administrator of internal data servers (Teradata, Oracle, and MySQL) and automate data pipelines to internal tools and Tableau dashboards.
• Responsible for database setup, configuration and management cloud data pipeline integration, big data governance, data security, and for connecting users with self-service access.
• Partner with subject matter experts of artificial intelligence and machine learning to explore the possible application of AI/ML/NLP in AppleCare supply chain management.
• Create new reports and dashboards using Tableau. Maintain and refine existing planning and process toolkits and reporting portals.
• Contribute to building internal knowledge base on best practices in statistics and research methodology.
• Conduct periodic research to stay updated on the latest quantitative approaches and forecasting techniques.
• Collaborate with IS&T to clean and verify the integrity of demand and forecast data.Minimum Qualifications

• Masters or PhD in Mathematics, Computer Science, Applied Statistics, Economics, or Machine Learning.
• Strong background in statistics and data mining, strong working knowledge of data science algorithms.
• Understands and masters general forecasting techniques such as Time Series Analysis and Projection, Causal Models, and Qualitative Techniques.
• Strong working knowledge of database structures and data warehousing principles, and has strong programming skills in SQL, Python, SAS, and/or R.
• Strong writing, visualization and communication skills and ability to communicate complex quantitative analysis in a clear, precise and actionable manner.Preferred Qualifications
  • Highly analytical, detail-oriented and self-motivated individual with a passion for empirical research.
  • High level of professionalism and sense of urgency to resolve issues and deliver projects in a timely manner.
  • Great team player with a positive attitude and high level of integrity.
  • Ability to network broadly across the organization and drive collaboration.Additional Requirements
    • At Apple, base pay is determined within a range providing the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $136,300 and $248,700, depending on skills, qualifications, experience, and location.
    • Apple employees have the opportunity to become shareholders through participation in Apple's discretionary employee stock programs. Employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount.
    • Benefits include comprehensive medical and dental coverage, retirement benefits, discounted products and free services, and reimbursement for certain educational expenses.
    • This role might be eligible for discretionary bonuses or commission payments as well as relocation.Apple is an equal opportunity employer committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to legally protected characteristics.To view your favorites, sign in with your Apple Account.
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Keywords: Apple Inc., Sunnyvale , Data Scientist, WW Demand Planning, AppleCare (statistical forecast modeling, time series), Other , Sunnyvale, California