Account Management -

Location: Santa Clara
Posted on: November 20, 2024

Job Description:

This work will be accomplished both by working directly with individual, assigned accounts and also by leading a team of account executives and

to support a large group of clients.

Summary of essential job functions

? Deal with client inquiries, concerns and requests in an appropriate fashion and as quickly as needed by the client

? Ensure that all team members are following company guidelines for their roles and are providing highest possible level of service to our clients

? Attract, develop and retain top performing employees to allow for consistency in our client approach over time.

Minimum requirements

? Minimum of 5 years customer service experience

? Proven track record of success

Abilities required

? Outstanding communication skills ? verbal, written, interpersonal

? Strong computer skills including the Microsoft office suite and demonstrable computer literacy with internet based applications

? Understanding of basic insurance and employee benefits

? Strong and accurate analytical and mathematical skills

? Excellent client service instincts and judgment

? Attention to detail

? Ability to focus in an environment with constantly changing priorities We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Sunnyvale , Account Management -, PR / Public Relations , Santa Clara, California