Director of Platform Operations
Company: VirtualVocations
Location: Sunnyvale
Posted on: April 1, 2025
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Job Description:
A company is looking for a Senior Director, Platform Operations
& Capabilities.
Key Responsibilities
Chart a strategic capabilities roadmap for telephony and
operational excellence initiatives
Lead a team in implementing technology solutions to drive
operational efficiencies and improve sales outcomes
Monitor team performance through KPIs and maintain documentation of
program implementations
Required Qualifications
Bachelor's degree required
10+ years of experience in scaled call center operations or product
teams
4+ years of experience in implementing complex telephony systems or
CRM platforms
2+ years of project implementation or project management
experience
Keywords: VirtualVocations, Sunnyvale , Director of Platform Operations, Executive , Sunnyvale, California
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